FAQ – Amavidi

FAQ – Frequently Asked Questions

Tell me about the the differences in the firmnesses.

A25 (Firm) is closer to cartilage, the ridge of your nose or the top of your ear.
A10 (Medium) is closer to a flexed muscle – a bit of squish with a little flexibility
00-50 (Soft) has a lot of squish
00-30 (Super Soft) quite floppy – kind of like an unflexed muscle.

Do I receive an invoice for my order?

Yes! You will receive an order confirmation email with the details of your order. Also, you will be able to check on the status of your order through your personal account page.

What exactly happens after ordering?

Immediately after placing your order you will receive an order confirmation email.

Once we receive your order, we’ll queue up your order in the order it was received. After it is processed and ready for shipment, we will package it in a discreet shipping container and ship it out at our earliest opportunity.

Upon shipping you will receive an email with the tracking information for your order. You’ll be able to track it through the carrier’s website.

Once we receive confirmation of delivery, we’ll send you an email letting you know that your package has been delivered.

What are the delivery charges for orders from Amavidi.com?

Your order will include the shipping fees as determined by your choice of carrier.

If your order is being shipped outside of the United States you may be assessed customs duties or VAT fees. These fees are required by your local government and must be paid to your carrier upon receipt. They cannot be paid by us.

How long will delivery take?

Processing times:

Ready to Ship (RTS) items:
- These will generally ship out in 1-2 days.
Customized items:
- These will generally ship out in 7-10 business days.

Shipping/Transit times:

Domestic US:
- USPS First Class: 3-10 days
  USPS Priority Mail: 2-3 days
  UPS Ground: 1-5 days
International:
- Times vary greatly depending on destination.
  Generally, international shipments can take 2-4 weeks for delivery.

Which payment methods are accepted at Amavidi.com?

All payments are processed through PayPal. You may use your PayPal balance, Visa, Mastercard, or other credit card to fund your purchase.

How secure is shopping on Amavidi.com? Is my data protected?

We use SSL encryption to protect your privacy for all parts of our website.

All payment processing is handled by PayPal which also uses SSL encryption for all parts of your transaction.

Can you do custom colors and patterns?

Yes! We can do custom pours just for you. Take a look at this link – Custom Pours Just for You – and see if that can make what you want. If not, use the Contact Page to reach out and we’ll see if we can help you!

How do I care for my new toy?

Actually, we have a whole page on that!

Caring for your Silicone Toy

Can I use my toy with my strapon harness?

Yes! All of our toys have a flared base making them perfect for most harnesses (and anal safe too!) For more info, check out our page on picking the right toy for you – https://amavidi.com/picking-the-right-toy/

What kind of lubricant should I use?